We are committed to protecting your privacy and to making sure your personal information is handled in a safe and responsible way and this policy outlines the way we will achieve this.
Definition of Personal Data
Personal Data means any information that can be used to identify a person. By providing your personal data, you agree that we can use your personal data in accordance with this policy. Please make sure you take time to read our policy and understand it.
We collect information from you when:
- you make a table booking or book to stay
- you make an enquiry
- you sign up to receive our email newsletter
- you log into our Wi-Fi systems or use our website
How your information is used
Our use of your personal data will always have a lawful basis. We require your details to understand your needs, provide you with a better service and for:
- internal record keeping
- booking confirmation details and follow-up messages
- improving our products and services
- sending marketing communication
What type of information is collected?
When you book a table or a guest room we collect information such as your:
title, name, e-mail address, home or work address, billing information, phone number, company name, dietary requests and marketing preferences.
When you access our websites or those associated with our operation, information collected may include:
device type (e.g. mobile, computer, laptop, tablet) operating system, IP address, browser type, browser information , domain names, access times, settings and generic location.
When you sign up for our email newsletters we collect your:
- email address
- date of birth
When is Personal Data deleted?
Table Booking Personal ,personal data will be retained for 1 year after which you can request that your data is deleted.
B&B/Hotel Room Booking, personal data will be retained for 1 year after which you can request that your data is deleted.
Email Newsletter : Personal data will be retained to enable receipt of our monthly newsletters. You can choose to stop receiving our newsletters at any point by emailing firstname.lastname@example.org
Who has access to your information?
We will not sell, distribute, or lease your personal information to third parties. Any personal information we request will be safeguarded under current legislation.
We will only share your information with companies necessary to deliver services on our behalf. The companies we work with encrypt and securely store data they collect on our behalf.
We will not pass your details to any third parties for marketing purposes unless you have expressly given permission. Furthermore, you can change your marketing preferences at any time
You have a right to request a copy of the personal information we hold about you and have any inaccuracies corrected.
Data security is very important to us. We and the companies supporting our operation have taken suitable measures to safeguard and secure data collected.